This is a remote opportunity. Applicants must be located in the United States
We are seeking motivated, self-determined individuals to apply for this exciting opportunity. Here you will specialize as in all-inclusive resort travel and be responsible for providing expert travel advice, planning itineraries, booking travel arrangements, and offering exceptional customer service. This role demands a passion for travel, excellent organizational skills, and the ability to work independently in a remote environment.
Key Responsibilities:
- Consult with clients to determine their travel needs, preferences, and budget.
- Research, plan, and book travel arrangements including flights, hotels, car rentals, tours, and activities.
- Provide detailed itineraries and travel documents to clients.
- Offer advice on travel destinations, visas, health and safety requirements, and local customs.
- Stay updated on the latest travel trends, destinations, and industry changes.
- Handle customer inquiries and resolve any issues related to travel plans efficiently and professionally.
- Maintain and manage client profiles, ensuring all preferences and past travel experiences are recorded.
- Process payments and provide invoices and receipts to clients.
- Collaborate with travel suppliers and partners to secure the best deals and services for clients.
- Participate in training sessions and professional development opportunities to enhance travel knowledge and skills.
Qualifications:
- High school diploma or equivalent; certification in travel and tourism is a plus.
- Proven experience as a travel agent or in a similar role within the travel industry.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks in a remote work environment.
- Strong organizational skills and attention to detail.
- Proficiency in English; additional languages are a plus.
- Reliable internet connection and a quiet, dedicated workspace.
- Flexibility to work most hours including evenings and weekends or as dictated by client meetings.
Benefits:
- Flexible work schedule. Set your own hours
- Remote: Work from any location
- Self paced online training
- Comprehensive training program and continuous professional development.
- Opportunities for career growth and advancement.
- Employee travel discounts and perks.