Part-Time Remote Receptionist/Administrator (20 Hours/Week)

Part-Time Remote Receptionist/Administrator (20 Hours/Week)

**Must reside in one of the following states: PA, MD, GA, FL, NJ**

Location: Fully Remote
Pay: $21 - $22 per hour
Hours: 20 hours per week

Key Responsibilities

• Handle all inbound calls with professionalism and efficiency.

• De-escalate client concerns over the phone and route issues to the appropriate team members.

• Provide a positive customer experience while maintaining company policies and procedures.

• Accurately document call details and follow up on outstanding issues.

• Navigate ATS (Applicant Tracking Systems), CRM (Customer Relationship Management), and HRIS (Human Resources Information System) platforms to manage client information.

Qualifications & Skills

• Previous experience in a receptionist, customer service, or administrative support role.

• Strong verbal communication skills with the ability to handle escalations effectively.

• Proficiency in navigating ATS, CRM, and HRIS systems (experience with specific platforms is a plus).

• Ability to multitask, prioritize, and work independently in a remote setting.

• Detail-oriented with excellent problem-solving and organizational skills.

Why Join Us?

• Fully remote flexibility

• Competitive pay at $21 - $22 per hour.

• Opportunity to work in a dynamic and fast-growing company.

• Supportive team environment with room for professional growth.