Senior Account Manager

About the business

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.  

Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, for more information about Solenis, please visit www.solenis.com.

About the role:

Reporting to the Senior Sales Manager, you will be responsible for managing the existing accounts in NSW to ensure account security and business retention by implementing professional account management processes.  This position is a standalone role and is responsible for strengthening customer relationships, managing profitability, technical services as well as new business development.  This role is hands on involving sampling of mineral slurries, recording process data, and testing results. Checking chemical dosages, customer inventories and much more.  Monthly reporting and customer reviews are an essential part of the role. You will require at least 5 years plus industry experience, technical knowledge in chemistry and a strong focus on continuous improvement projects and customer value assurance. This position is located in the Hunter Valley, NSW.

Responsibilities:

• Build new and maintain existing customer relationships
• Manage existing customer accounts
• Gain new customer accounts
• Conduct chemical testing on customer slurry and water samples
• Manage Solenis product inventory on customer sites
• Work with Contractors to manage equipment refurb/build as required

Skills and experience:

To be successful in this role and a key contributor to our commercial team, you will need the following:

• 5 years plus experience in the industry and chemical industry required – mandatory
• Mechanical aptitude
• Previous experience in a sales/service and account management role (advantageous)
• Current driver’s license
• Ability to troubleshoot and identify problem and solutions
• Verbal communication, customer relations
• Able to prioritize and manage own workload with minimal supervision

Benefits and perks

Solenis offers employees competitive compensation, benefits and recognition. At Solenis we value and encourage workplace diversity. Responsible care at Solenis is paramount. We have a robust global responsible care program ensuring the health, safety and wellbeing of our employees. Solenis is an agile, growth focused organization recognizing and rewarding high performing employees. We continually review our workplace culture and invest in continuous improvement of our people, systems and our customers.

What’s on Offer:

The successful candidate will be offered:

• Company Vehicle
• Laptop and mobile phone
• Hands on training and development

If you believe you have the skills, attitude and motivation to be part of this fast growing and agile team please apply.

Only successful applicants will be contacted for interview.