Quality Management Representative (f/m/d)

knoell is one of the leading global service providers in offering regulatory registration, clinical development and product development support to clients. Our team of scientific and regulatory experts and extensive network of partners ensures that all the different regulatory requirements are right from the project outset to support our client’s global business. People are at the heart of our family-owned business and our values guide the way to our success. Team spirit and mutual support are very important to us. Our culture is characterised by strong international co-operation, can-do attitude, focus on quality and a growth mindset.

• You ensure the operation and continuous improvement of our integrated management system (ISO 9001, ISO 27001, Occupational Health and Safety, Corporate Social Responsibility).
• You inform our senior management regarding the performance of our integrated management system and support the management review.
• You are responsible for the planning and conduction of internal and external audits (ISO 9001, ISO 27001).
• You promote awareness among employees and coordinate respective training measures on the topic of quality (ISO 9001) and information security (ISO 27001).
• You act as a contact person for internal and external enquiries regarding our integrated management system.
• You ensure conformity of our quality management documentation.

Education and training

• University degree in industrial engineering, business administration or comparable professional experience.
• Ideally at least 10 years of practical experience in the management of integrated management systems as well as the conduction of respective audits.

Special knowledge

• Auditor according to ISO 9001, ISO 19011. Audit experiences according to ISO 27001 would be an asset.
• Quality Management Officer,
• Experience in process management/process design,
• Good project management skills,
• Experience in conducting risk scenario analyses.

Further skills

• Analytical problem-solving skills,
• Very good organisational skills,
• A proactive and independent way of working,
• Entrepreneurial thinking and acting,
• Service orientation/awareness,
• Team spirit,
• Ability to deal with conflict and criticism.

An asset is

• Training as risk manager,
• Training as project manager (e.g. Prince2),
• Experience in information security management,
• Training as business continuity manager.

Software knowledge

• Office programs (e.g. MS Office),
• Collaborative project management software (e.g. OpenProject),
• Interactive management system software (orgavision).

Languages

• English fluently, with the capability to present even complicated topics in a way that is easy to understand.

• Work in a dynamic family-owned business environment with an international team in which new ideas, creative approaches, and collaboration are valued.
• You will have the opportunity to work with market leaders in our industry.
• Development is core, and at knoell we offer various opportunities to support your personal, leadership and technical development, including English language courses to help you effectively communicate in our business language.
• knoell offers a flexible working policy and is a remote-first company, where you have the flexibility to work from home, at our headquarters in Mannheim or at one of our local offices based in your location. 
• Part-time work options are generally supported on request subject to meeting business requirements.
•  It is important to us that you have both a career and personal life – we celebrate the work-life balance of our colleagues.
• At knoell we have a global employee referral program as part of the recruitment process where you can actively participate and get rewarded for referring talent to knoell.

We look forward to receiving your application!